I love Round Rock Nissan
I really like my 2007 Nissan Sentra. It runs well and it’s got good tech: keyless doors, keyless ignition, hands-free bluetooth integration, stereo controls on steering column, mp3 and 6-disc CD changer, etc. The kind of things you usually don’t get in a car at that price point unless it’s unbearably ugly and marketed to teenagers. The dealership has always treated us well and given us great service. You just have to know going in that the service department is going to try to screw you. They don’t try hard. In fact, I’d have to say that they try to screw me very gently.
I’m taking my car in tomorrow for its 45,000 mile service. Nissan has three different levels of service that I’ll call “you’re a cheap bastard who doesn’t care about his car”, “you’re a reasonable guy”, and “nice rack, would you mind bending over for me?” I’m not a cheap bastard so I didn’t price that one. Reasonable was $195 and the rack was $295. “But wait,” I said. “The rack doesn’t do a whole lot more than reasonable does.”
“Oh, you’re right. I gave you the wrong price for that. It’s actually $253.”
“Really?” I said. For just x and y? “Well,” he said, “your maintenance guide from 2007 is a little different from what we have in our systems now. If I price out what’s listed in your guide the price’ll be $213.”
Great. I’ll take it! We’re essentially paying the reasonable price. I’m not being facetious when I say I love them. Anytime I have to deal with anybody regarding a vehicle, my default assumption is that I’m getting screwed. To not only know exactly where I stand but to be able to correct matters so easily is a great thing. And I’m really happy with the situation.
Viva la Round Rock Nissan!